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Terms of Service

Please read our Terms of Service (combined EULA & Privacy Policy) before continuing. You may also open the full Terms of Service in a new tab.
Account Simple Online - Terms of Service
Version 1.0 | Effective Date: April 12, 2026

This document contains the End User License Agreement (EULA) and Privacy Policy for Account Simple Online, operated by Account Simple LLC ("Company", "we", "us"). By creating an account or using the Service, you agree to both.

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PART I - END USER LICENSE AGREEMENT
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This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you ("User", "Customer", or "you") and Account Simple LLC ("Company", "we", or "us"), the owner of the Account Simple Online web application ("Software" or "Service"). By accessing, creating an account, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not use the Software.

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1. DEFINITIONS

"Software" / "Service" means the Account Simple Online web-based bookkeeping application, including all features, APIs, updates, and accompanying documentation.

"Customer Data" means all financial records, transaction history, account information, documents, and other data that you upload, enter, or generate through the Service.

"Subscription" means the paid plan that grants you access to the Service for a defined billing period.

"Aggregated Data" means anonymized, de-identified data derived from Customer Data that cannot reasonably be used to identify any individual or company.

"Successor" means any entity that acquires, merges with, or otherwise succeeds to the business or assets of Company.

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2. LICENSE GRANT

Subject to your compliance with this Agreement and, where applicable, timely payment of all fees, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Software solely for your internal business bookkeeping purposes.

The Service is offered under a free Basic plan and one or more paid Premium plans. Basic access does not require payment. Certain features are available only with an active paid Subscription, as identified within the Service.

This license does not include any right to resell, sublicense, or make the Software available to any third party.

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3. RESTRICTIONS

You agree not to, and will not permit others to:

  - License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Software.
  - Modify, copy, translate, adapt, merge, create derivative works of, disassemble, decompile, decrypt, or reverse-engineer any part of the Software.
  - Access the Software to build a similar, competitive, or substitute product or service.
  - Remove, alter, or obscure any proprietary notices or branding on the Software.
  - Use automated means (bots, scrapers, crawlers) to access or extract data from the Software without prior written consent.
  - Use the Software to store or transmit malicious code, infringing content, or unlawful data.
  - Attempt to gain unauthorized access to any systems or data associated with the Software.

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4. OWNERSHIP & INTELLECTUAL PROPERTY

The Software is licensed, not sold. Company retains all right, title, and interest in and to the Software, including all associated intellectual property rights (copyrights, trademarks, patents, trade secrets, and other proprietary rights).

You retain all ownership of your Customer Data. Company does not claim ownership of any Customer Data you submit to the Service.

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5. USER DATA & DATA OWNERSHIP

You own your data. Customer Data you enter into the Service remains your property at all times. Company acts solely as a data processor on your behalf.

You grant Company a limited, non-exclusive, royalty-free license to access, process, store, and use your Customer Data solely for the purpose of providing and improving the Service.

You are responsible for the accuracy, legality, and appropriateness of all Customer Data you submit.

Upon termination of your Subscription, you may export your Customer Data during the 30-day grace period. After that period, Company may delete your Customer Data in accordance with its data retention policies.

5.1 In-Service Retention of Deleted Items

When you delete a transaction or an account within the Service, the item is soft-deleted and retained for thirty (30) days. During that window you (or a user with the appropriate role) may restore it. After thirty (30) days the item is permanently removed by an automated process and cannot be recovered.

Because every transaction in the Service is double-entry (it references two accounts — a credit side and a debit side), the permanent removal of an account also permanently removes every transaction, split transaction, and rule that referenced that account on either side. As a result, permanently purging one account may change the historical balances and reports of other, still-active accounts that shared transactions with it. You should export or reconcile any data you wish to preserve before the thirty-day window elapses.

System-managed accounts used internally by the Service (including but not limited to "~INIT", "~SPLIT", and "~NONE") are exempt from this purge and are never deleted.

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6. DATA SECURITY

Company implements commercially reasonable administrative, technical, and physical safeguards to protect Customer Data, including encryption in transit (TLS), access controls, secure servers, and regular security reviews.

No method of transmission over the Internet or electronic storage is 100% secure. Company cannot guarantee absolute security and shall not be liable for any breach outside its reasonable control.

You are responsible for maintaining the confidentiality of your account credentials. Notify Company immediately of any unauthorized use of your account.

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7. NO SALE OF CUSTOMER DATA

Company does not sell, rent, or trade your Customer Data to third parties for their own marketing or commercial purposes. Customer Data is used solely to deliver, maintain, and improve the Service.

Transfer of Customer Data in connection with a sale, merger, acquisition, or other change of control of Company is expressly permitted under Section 22 and does not constitute a "sale" of Customer Data. The acquiring entity shall be required to honor the material privacy commitments of this Agreement.

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8. DATA AGGREGATION & ANALYTICS

Company may derive Aggregated Data from Customer Data for service improvement, analytics, performance optimization, internal research, and storage consolidation. Aggregated Data is stripped of personally identifiable information and cannot be traced back to any individual or company.

Company retains ownership of all Aggregated Data and may use it for any lawful business purpose. Any Successor inherits the right to continue aggregating data under these same terms.

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9. THIRD-PARTY SERVICES & INTEGRATIONS

The Service may integrate with or link to third-party services, including payment processors (Stripe), banking data providers (Plaid), and cloud infrastructure (AWS). These are governed by their own terms and privacy policies.

Company is not responsible for the availability, accuracy, or content of third-party services. Company may add, modify, or discontinue integrations at any time without liability.

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10. ACCEPTABLE USE POLICY

You agree to use the Service only for lawful purposes and in compliance with all applicable laws. You agree not to:

  - Use the Service for fraudulent financial activities, money laundering, or regulatory violations.
  - Introduce viruses, malware, or harmful code into the Service.
  - Use the Service in a way that damages, disables, or overburdens Company's systems.
  - Impersonate any person or entity.
  - Collect or harvest information from the Service for unauthorized purposes.

Company reserves the right to suspend or terminate your account without refund for violations of this policy.

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11. SUBSCRIPTION, BILLING & PAYMENT

Access to the Service is offered under a free Basic plan and one or more paid Premium plans. Basic access does not require payment. Premium features require an active paid Subscription. By subscribing to a Premium plan, you authorize Company to charge your payment method on a recurring basis (monthly or annually, as selected) until cancelled.

All Subscription fees are due in advance and are non-refundable except as required by applicable law. No partial refunds are provided for unused time within a billing period.

If a Subscription is purchased for a specific company within the Service, it applies only to that company. Where you operate multiple companies within the Service, each company may have its own separate Subscription and billing arrangement.

Company may change pricing with at least 30 days' prior notice. Continued use after the effective date of the change constitutes acceptance of the new pricing. You may cancel a Subscription before the effective date of a price change to avoid being charged at the new rate.

Payment processing is performed by Stripe. Company does not store full payment card details; card data is handled by Stripe under its own terms and security standards.

If payment fails, Company may suspend Premium access until the issue is resolved. A brief grace period may be provided following a failed payment before Premium features are disabled. By authorizing recurring payments during signup, you acknowledge that charges will continue until you cancel through your account settings.

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12. SERVICE AVAILABILITY & MAINTENANCE

Company will use commercially reasonable efforts to maintain Service availability, but the Service is provided on an "as available" basis without guarantees of uninterrupted or error-free operation.

Company may perform scheduled or emergency maintenance that temporarily reduces access. Company is not liable for losses arising from downtime or maintenance windows.

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13. TERMINATION

By You: You may cancel your Subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused time.

By Company: Company may suspend or terminate your access immediately, without prior notice, if you breach any material term of this Agreement, fail to pay amounts due, or use the Service for unlawful or abusive purposes.

Effect of Termination: Upon termination, your right to access the Service ceases immediately. You remain liable for all amounts owed up to the termination date. Sections 4, 5, 7, 14, 15, 16, 17, 18, 20, 21, and 22 survive termination.

Data Export: You have 30 days following termination to export your Customer Data. After this period, Company may permanently delete your data.

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14. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

COMPANY DOES NOT WARRANT THAT: (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (iv) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

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15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

COMPANY'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF: (i) THE TOTAL AMOUNTS PAID BY YOU TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (ii) ONE HUNDRED DOLLARS ($100.00 USD).

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16. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Company and its officers, directors, employees, agents, and affiliates from and against all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  - Your use of or access to the Service.
  - Your violation of any provision of this Agreement.
  - Your violation of any applicable law or regulation.
  - Your Customer Data, including any claim that it infringes any third-party right.

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17. GOVERNING LAW & JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the State of Oregon, USA, without regard to its conflict of law principles.

You consent to the exclusive personal jurisdiction of, and venue in, the state and federal courts located in Oregon for any dispute arising from this Agreement, and waive any objection to such jurisdiction or venue.

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18. DISPUTE RESOLUTION

Informal Resolution: Before any formal legal proceeding, both parties agree to attempt informal resolution by contacting Company at admin@accountsimple.online. Company will attempt in good faith to resolve the dispute within 30 days.

Arbitration: If informal resolution fails, disputes shall be settled by binding arbitration in Oregon, USA, in accordance with the rules of the American Arbitration Association (AAA). The arbitrator's decision shall be final and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: Any proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action.

Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent infringement of intellectual property rights or breach of confidentiality obligations.

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19. CHANGES TO THIS AGREEMENT

Company reserves the right to modify this Agreement at any time. If a revision is material, Company will provide at least 30 days' prior notice via email or in-application notice before the new terms take effect.

Your continued use of the Service after the effective date constitutes your acceptance of the revised terms. If you do not agree, you must discontinue use of the Service prior to the effective date.

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20. SEVERABILITY & GENERAL PROVISIONS

Severability: If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary, or severed if it cannot be modified. Remaining provisions continue in full force.

Waiver: No failure or delay by either party in exercising any right constitutes a waiver of that right.

Force Majeure: Company shall not be liable for failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, government actions, pandemics, Internet outages, or third-party service failures.

Notices: Legal notices to Company must be sent to admin@accountsimple.online. Company may provide notices via your registered email address or in-application notifications.

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21. ENTIRE AGREEMENT

This Agreement, together with the Privacy Policy set forth in Part II, constitutes the entire agreement between you and Company with respect to the Service and supersedes all prior agreements, representations, and understandings.

No amendment shall be binding unless made in writing and either signed by an authorized representative of Company or posted pursuant to Section 19.

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22. ASSIGNMENT & TRANSFER OF RIGHTS

22.1 Company Right to Assign

Company may assign or transfer this Agreement, in whole or in part, and any rights or obligations hereunder, without your consent and without prior notice (except as required by applicable law), including in connection with:

  - A merger, consolidation, or reorganization of Company.
  - An acquisition of Company or a controlling interest in Company.
  - A sale of all or substantially all of Company's assets or business.
  - Any other change of control of Company.

22.2 No Customer Consent Required

No approval, consent, or authorization from you or any other Customer is required for Company to effect any assignment or transfer described in Section 22.1. Any such assignment shall be valid and binding upon you without further action. Company is not required to provide prior notice of such assignment except where required by law.

22.3 Successors Bound by Terms

This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns. Any Successor that acquires Company's business or the Service inherits the same rights, limitations, and obligations under this Agreement as Company, including all license rights, data processing rights, and restrictions.

22.4 Data Transfer on Sale

In connection with any assignment or change of control, Customer Data may be transferred to the acquiring or successor entity as part of the business assets being transferred. You hereby acknowledge and agree to such transfer, and you agree that such transfer does not constitute a breach of this Agreement or the Privacy Policy.

22.5 Privacy Continuity

Any acquiring or successor entity that receives Customer Data pursuant to Section 22.4 shall be required, as a condition of such transfer, to honor the material privacy commitments set forth in this Agreement and the Privacy Policy, including the prohibition on selling Customer Data to third parties for their own commercial purposes as described in Section 7.

22.6 Customer Assignment Restriction

You may not assign, transfer, delegate, or sublicense this Agreement or any of your rights or obligations hereunder without the prior written consent of Company. Any purported assignment in violation of this section shall be null and void. Company may withhold consent in its sole discretion.


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PART II - PRIVACY POLICY
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This Privacy Policy describes how Account Simple LLC ("Company", "we", "us") collects, uses, stores, and protects information about you when you use Account Simple Online. This Privacy Policy is incorporated into and forms part of the Terms of Service above.

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1. INFORMATION WE COLLECT

We may collect the following categories of information:

Account & Identity Information: Name, email address, business name, and other information you provide when creating an account.

Financial & Bookkeeping Data: Transaction records, account ledgers, invoices, receipts, bank account details, and other financial data you enter or import into the Service.

Payment Information: Billing address, subscription plan, and payment method details. Payment card data is processed directly by Stripe and is not stored on our servers.

Technical Information: IP address, browser type, operating system, device identifiers, access times, and pages viewed, collected automatically when you use the Service.

Communications: Records of correspondence you send to us, including support requests and feedback.

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2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  - To provide, operate, maintain, and improve the Service.
  - To process transactions and manage your Subscription and billing.
  - To communicate with you regarding your account, security alerts, service updates, and customer support.
  - To detect, prevent, and investigate fraud, abuse, security incidents, and violations of this Agreement.
  - To comply with applicable legal obligations and respond to lawful requests from government authorities.
  - To generate Aggregated Data for internal analytics and service improvement, as described in Section 8 of the EULA.

We do not use your Customer Data for advertising or marketing to third parties.

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3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information or Customer Data to third parties for their own commercial purposes.

We may share your information in the following limited circumstances:

Service Providers: We engage trusted third-party vendors (such as hosting providers, payment processors, and analytics tools) who assist us in operating the Service. These vendors are contractually obligated to process your data only as instructed by us and to maintain confidentiality.

Legal Compliance: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, your safety, or the safety of others.

Business Transfers: In connection with a merger, acquisition, or change of control, your information may be transferred to a Successor entity. Such transfers are governed by Section 22 of the EULA, and the Successor must honor the material commitments of this Privacy Policy.

With Your Consent: We may share your information with third parties when you explicitly direct us to do so.

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4. DATA SECURITY

We implement security measures including encryption in transit (TLS/HTTPS), encrypted storage, access controls, and periodic security reviews.

No data transmission or storage system is completely secure. We cannot guarantee absolute security. In the event of a data breach, we will notify you in accordance with applicable law.

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5. YOUR RIGHTS

Subject to applicable law, you have the following rights with respect to your personal information:

  - Access: You may request a copy of the personal data we hold about you.
  - Correction: You may request correction of inaccurate or incomplete data.
  - Deletion: You may request deletion of your personal data, subject to legal retention requirements. In-Service deletion of transactions and accounts is governed by Section 5.1 of the EULA.
  - Portability: You may export your Customer Data from the Service at any time during your active Subscription or within the termination grace period.
  - Objection: You may object to certain processing of your data where permitted by applicable law.

To exercise any of these rights, contact us at admin@accountsimple.online.

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6. COOKIES

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and support secure authentication.

Essential Cookies: Required for the Service to function, including session management and security (CSRF tokens). These cannot be disabled without impairing your ability to use the Service.

Functional Cookies: Remember your settings and preferences to improve your experience.

We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, but doing so may prevent you from using certain features of the Service.

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7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice within the Service at least 30 days before the changes take effect.

Your continued use of the Service after the effective date constitutes acceptance of the changes.

In the event of a business transfer, the successor entity will be required to honor the material commitments of this Privacy Policy. We are not required to provide prior notice of a business transfer except where required by applicable law.

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8. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Account Simple LLC
Email: admin@accountsimple.online

We will respond to all inquiries as promptly as reasonably possible.
Version: 1.0 · Effective: 2026-04-12
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